Troubleshoot your A/C, hot water or WiFi.

AC Making Strange Noises

Record the noise on your phone and send to our Helpline on WhatsApp at +1 246-255-8766.

AC Leaking or Has Water Bubbles

Close all open doors and windows. Message us at +1 246-255-8766. This can indicate your AC is about to break.

LED Light Shows Temperature Above 25°C

Send a photo of your wall thermometer to our Helpline on WhatsApp at +1 246-255-8766.

Want It Colder?

• ACs cool up to 10°C below outside. Close everything, use blackout shades.
  

Can’t Find the Remote

• Our ACs are remote-free to prevent harmful settings.
  

For a Colder Environment

• Close doors, use blackout shades, opt for lighter bedding. If ineffective, consider more extreme cooling options.

Launch a chat on WhatsApp.

Make a call within WhatsApp.

General Inquiries

For non-emergency requests, kindly utilize our regular WhatsApp line. We’ll respond as quickly as possible to assist you with any general inquiries or issues. Your understanding and cooperation are vital to ensuring a safe, smooth, and enjoyable stay with us.